Glenfield Service Centre
Our new Service Centre is now New Zealand's largest service centre, boasting 20 hoists and room for more than 27 technicians and apprentices. The centre includes specialist diagnostic equipment, state-of-the-art wheel alignment and balancing equipment, ample parking and factory trained technicians.
The 2,000 square metre facility has been custom built to the new Ford global corporate image, ensuring that we offer you the highest possible standards of customer service and experience.
Opening Hours: Mon-Fri 7.30am - 5pm, Saturday 8am - 12 noon
Call us now on 09 440 7800
Silverdale Service Centre
Open Monday - Friday 7.30am - 5pm, Saturday 8am - 12 noon
Call us now on 09 427 0260
Our commitment to you
Convenience. Reliability. And no nasty surprises. They’re what service should be. Feel at ease knowing that your car is being serviced by factory trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do.
Rethink What Service Should Be
We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.1
When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.2
*Only available on SYNC2 models when software updates are available.
Extended Roadside Assistance
Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometres it has done.3
Vehicle Report CardBring your Ford in for a service and we will complete a vehicle report card with a straight-forward indication of what was looked at, and what might need to be looked at in the future.
See ford.co.nz for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.